Diagnosticando por que meu MBP continua travando e reiniciando?

1

No momento, estou recebendo 'travamentos' ocasionais ao executar o OS X 10.9 em um Macbook Pro de 2011. As falhas se assemelham muito à Tela Azul da Morte no Windows (isto acontece repentinamente e aciona uma reinicialização instantânea).

Aqui está um relatório de falha da falha mais recente. Alguém pode ver o que pode estar acontecendo?

Thu Nov 14 23:01:11 2013
panic(cpu 0 caller 0xffffff80276dc19e): Kernel trap at 0xffffff7fa9c12829, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000028, CR3: 0x000000002a290000, CR4: 0x00000000000606e0
RAX: 0x0000000000000000, RBX: 0xffffff805f77b608, RCX: 0xffffffffffffffff, RDX: 0x000000000000000e
RSP: 0xffffff81fa313c70, RBP: 0xffffff81fa313ca0, RSI: 0x000000000000006a, RDI: 0x000000000000ffff
R8:  0xffffff7fa9c1dd74, R9:  0xffffffffffffff00, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
R12: 0x0000000000000001, R13: 0xffffff804e8a7b48, R14: 0xffffff804f0f6a08, R15: 0x0000000000000020
RFL: 0x0000000000010286, RIP: 0xffffff7fa9c12829, CS:  0x0000000000000008, SS:  0x0000000000000010
Fault CR2: 0x0000000000000028, Error code: 0x0000000000000000, Fault CPU: 0x0

Backtrace (CPU 0), Frame : Return Address
0xffffff81fa313900 : 0xffffff8027622f69 
0xffffff81fa313980 : 0xffffff80276dc19e 
0xffffff81fa313b50 : 0xffffff80276f3606 
0xffffff81fa313b70 : 0xffffff7fa9c12829 
0xffffff81fa313ca0 : 0xffffff7fa9c12d52 
0xffffff81fa313d00 : 0xffffff7fa8238bf1 
0xffffff81fa313d60 : 0xffffff7fa822d16b 
0xffffff81fa313e30 : 0xffffff8027aae4b3 
0xffffff81fa313e90 : 0xffffff7fa822cc84 
0xffffff81fa313ec0 : 0xffffff8027ab05fb 
0xffffff81fa313f20 : 0xffffff802764a15a 
0xffffff81fa313fb0 : 0xffffff80276d6aa7 
      Kernel Extensions in backtrace:
         com.apple.iokit.IOHIDFamily(2.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff7fa820e000->0xffffff7fa827ffff
            dependency: com.apple.driver.AppleFDEKeyStore(28.30)[558B2575-5197-3C4C-BAD2-8CB465638FA8]@0xffffff7fa8203000
         org.pqrs.driver.KeyRemap4MacBook(9.0)[722DA168-34C5-309C-8DF0-2D51ADCAEC49]@0xffffff7fa9c0a000->0xffffff7fa9c24fff
            dependency: com.apple.iokit.IOHIDFamily(2.0.0)[1185D338-98A5-345E-84F8-E59DF819A61B]@0xffffff7fa820e000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
13A603

Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide:     0x0000000027400000
Kernel text base: 0xffffff8027600000
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

System uptime in nanoseconds: 4118026041294
last loaded kext at 247448385431: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7fa9c25000, size 65536)
last unloaded kext at 307752918395: com.apple.filesystems.msdosfs   1.9 (addr 0xffffff7fa9c25000, size 57344)
loaded kexts:
org.pqrs.driver.KeyRemap4MacBook    9.0.0
net.telestream.driver.TelestreamAudio   1.0.5
com.globaldelight.driver.BoomDevice 1.1
com.apple.driver.AppleBluetoothMultitouch   80.14
com.apple.driver.AppleHWSensor  1.9.5d0
com.apple.filesystems.autofs    3.0
com.apple.iokit.IOBluetoothSerialManager    4.2.0f6
com.apple.driver.AGPM   100.14.11
com.apple.driver.AppleMikeyHIDDriver    124
com.apple.kext.AMDFramebuffer   1.1.4
com.apple.driver.AppleHDA   2.5.2fc2
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.AMDRadeonX3000    1.1.4
com.apple.driver.AppleSMCLMU    2.0.4d1
com.apple.driver.AppleMikeyDriver   2.5.2fc2
com.apple.driver.AppleSMCPDRC   1.0.0
com.apple.driver.AppleUpstreamUserClient    3.5.13
com.apple.driver.AppleUSBDisplays   360.8.14
com.apple.kext.AMD6000Controller    1.1.4
com.apple.driver.AudioAUUC  1.60
com.apple.iokit.IOUserEthernet  1.0.0d1
com.apple.Dont_Steal_Mac_OS_X   7.0.0
com.apple.driver.AppleHWAccess  1
com.apple.driver.AppleIntelHD3000Graphics   8.1.8
com.apple.driver.AppleIntelSNBGraphicsFB    8.1.8
com.apple.driver.ACPI_SMC_PlatformPlugin    1.0.0
com.apple.driver.SMCMotionSensor    3.0.4d1
com.apple.driver.AppleMuxControl    3.4.12
com.apple.driver.AppleMCCSControl   1.1.12
com.apple.driver.AppleLPC   1.7.0
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleUSBTCButtons  240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleIRController  325.7
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.XsanFilter 404
com.apple.driver.AppleUSBHub    650.4.4
com.apple.iokit.IOAHCIBlockStorage  2.4.0
com.apple.driver.AirPort.Brcm4331   700.20.22
com.apple.driver.AppleSDXC  1.4.0
com.apple.iokit.AppleBCM5701Ethernet    3.6.9b9
com.apple.driver.AppleFWOHCI    4.9.9
com.apple.driver.AppleAHCIPort  2.9.5
com.apple.driver.AppleUSBEHCI   650.4.1
com.apple.driver.AppleSmartBatteryManager   161.0.0
com.apple.driver.AppleACPIButtons   2.0
com.apple.driver.AppleRTC   2.0
com.apple.driver.AppleHPET  1.8
com.apple.driver.AppleSMBIOS    2.0
com.apple.driver.AppleACPIEC    2.0
com.apple.driver.AppleAPIC  1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall   153
com.apple.security.quarantine   3
com.apple.driver.AppleIntelCPUPowerManagement   216.0.0
com.apple.driver.AppleBluetoothHIDKeyboard  170.15
com.apple.driver.AppleHIDKeyboard   170.15
com.apple.driver.IOBluetoothHIDDriver   4.2.0f6
com.apple.driver.AppleMultitouchDriver  245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSCSIArchitectureModelFamily   3.6.0
com.apple.iokit.IOSerialFamily  10.0.7
com.apple.driver.DspFuncLib 2.5.2fc2
com.apple.vecLib.kext   1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport   4.2.0f6
com.apple.iokit.IOAcceleratorFamily 98.7.1
com.apple.iokit.IOFireWireIP    2.2.5
com.apple.driver.AppleUSBAudio  2.9.3f17
com.apple.kext.AMDSupport   1.1.4
com.apple.AppleGraphicsDeviceControl    3.4.12
com.apple.iokit.IOSurface   91
com.apple.iokit.IOBluetoothFamily   4.2.0f6
com.apple.iokit.IOAudioFamily   1.9.4fc11
com.apple.kext.OSvKernDSPLib    1.14
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.driver.AppleSMBusPCI  1.0.12d1
com.apple.driver.AppleGraphicsControl   3.4.12
com.apple.driver.AppleBacklightExpert   1.0.4
com.apple.iokit.IONDRVSupport   2.3.6
com.apple.driver.AppleSMBusController   1.0.11d1
com.apple.driver.AppleHDAController 2.5.2fc2
com.apple.iokit.IOGraphicsFamily    2.3.6
com.apple.iokit.IOHDAFamily 2.5.2fc2
com.apple.driver.AppleSMC   3.1.6d1
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleThunderboltPCIUpAdapter   1.4.0
com.apple.driver.AppleThunderboltDPOutAdapter   2.5.0
com.apple.driver.AppleThunderboltDPInAdapter    2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily    2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.iokit.IOUSBHIDDriver  650.4.4
com.apple.driver.AppleUSBMergeNub   650.4.0
com.apple.driver.AppleUSBComposite  650.4.0
com.apple.driver.AppleThunderboltNHI    1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family   600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient  1.0.1b4
com.apple.iokit.IONetworkingFamily  3.2
com.apple.iokit.IOFireWireFamily    4.5.5
com.apple.iokit.IOAHCIFamily    2.6.0
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM  2.0
com.apple.driver.AppleEFIRuntime    2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily   1.1
com.apple.security.sandbox  278.10
com.apple.kext.AppleMatch   1.0.0d1
com.apple.security.TMSafetyNet  7
com.apple.driver.AppleKeyStore  2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily  21
com.apple.driver.AppleFDEKeyStore   28.30
com.apple.driver.AppleACPIPlatform  2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily    1.4
com.apple.kec.corecrypto    1.0
com.apple.kec.pthread   1
Berk U.
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Dicas para ler esses logs, você deve prestar atenção às seções em que diz: "Extensões do kernel no backtrace:", "último kext carregado em" e "kexts carregados:".
Fyrefly

Respostas:

1

Parece que você possui o KeyRemap4MacBook instalado, o que pode estar causando o problema. Se você reiniciar com a tecla [shift] pressionada, isso faz alguma diferença?

Manter a tecla [shift] pressionada na inicialização até chegar à tela de logon e ver 'Inicialização segura' na janela de logon impede o carregamento de extensões de terceiros, o que ajudará a determinar se é a extensão KeyRemap4MacBook que está causando o problema.

Mais sobre a Inicialização segura aqui: http://support.apple.com/kb/HT1564

Eu arriscaria um palpite de que você atualizou o sistema operacional para 10.9 sem atualizar o KeyRemap4MacBook para uma versão compatível com o Mavericks.

Olhei novamente, você parece estar executando a v 9.0, que é a versão mais recente. Meu palpite então seria um arquivo ou cache de preferências confuso.

~ W

Woodgie
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