Recebi um mini despejo quando meu computador ficou azulado. O depurador mostra que foi um driver usb genérico que causou a falha, mas como saber qual? É a primeira vez que é exibida em tela azul e não adicionei novos dispositivos. Qualquer ajuda seria apreciada. Desde já, obrigado,
Microsoft (R) Windows Debugger Version 6.2.9200.20512 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\d_harding\Downloads\080413-30045-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?00000000`00000000?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`0021ec32?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff8a0`01e91022?
DbsSplayTreeRangeMap::Add: ignoring zero-sized range at ?fffff800`00b9c3c0?
Symbol search path is: srv*
Executable search path is: srv*
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 7601.18113.amd64fre.win7sp1_gdr.130318-1533
Machine Name:
Kernel base = 0xfffff800`03007000 PsLoadedModuleList = 0xfffff800`0324a670
Debug session time: Sun Aug 4 19:54:25.482 2013 (UTC - 4:00)
System Uptime: 0 days 0:21:51.310
Loading Kernel Symbols
...............................................................
................................................................
.........................................
Loading User Symbols
Loading unloaded module list
...............
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
Use !analyze -v to get detailed debugging information.
BugCheck 9F, {3, fffffa8008628a00, fffff80000b9c3d8, fffffa8008c258d0}
Probably caused by : usbccgp.sys
Followup: MachineOwner
---------
0: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time (usually 10 minutes).
Arguments:
Arg1: 0000000000000003, A device object has been blocking an Irp for too long a time
Arg2: fffffa8008628a00, Physical Device Object of the stack
Arg3: fffff80000b9c3d8, nt!TRIAGE_9F_POWER on Win7, otherwise the Functional Device Object of the stack
Arg4: fffffa8008c258d0, The blocked IRP
Debugging Details:
------------------
DRVPOWERSTATE_SUBCODE: 3
IMAGE_NAME: usbccgp.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 4d8c0c0a
MODULE_NAME: usbccgp
FAULTING_MODULE: fffff88006a81000 usbccgp
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT
BUGCHECK_STR: 0x9F
PROCESS_NAME: System
CURRENT_IRQL: 2
TAG_NOT_DEFINED_c000000f: FFFFF80000BA2FB0
STACK_TEXT:
fffff800`00b9c388 fffff800`030ec8c2 : 00000000`0000009f 00000000`00000003 fffffa80`08628a00 fffff800`00b9c3d8 : nt!KeBugCheckEx
fffff800`00b9c390 fffff800`0308784c : fffff800`00b9c5b0 fffff800`00b9c5b0 00000000`00000000 00000000`00000001 : nt! ?? ::FNODOBFM::`string'+0x33af0
fffff800`00b9c430 fffff800`030876e6 : fffff800`0322cf20 00000000`00014859 00000000`00000000 fffff880`02d1917e : nt!KiProcessTimerDpcTable+0x6c
fffff800`00b9c4a0 fffff800`030875ce : 00000003`0d9a086f fffff800`00b9cb18 00000000`00014859 fffff800`031fada8 : nt!KiProcessExpiredTimerList+0xc6
fffff800`00b9caf0 fffff800`030873b7 : 00000000`ec23f8cb 00000000`00014859 00000000`ec23f811 00000000`00000059 : nt!KiTimerExpiration+0x1be
fffff800`00b9cb90 fffff800`0307490a : fffff800`031f7e80 fffff800`03205cc0 00000000`00000000 fffff880`02c26588 : nt!KiRetireDpcList+0x277
fffff800`00b9cc40 00000000`00000000 : fffff800`00b9d000 fffff800`00b97000 fffff800`00b9cc00 00000000`00000000 : nt!KiIdleLoop+0x5a
STACK_COMMAND: kb
FOLLOWUP_NAME: MachineOwner
FAILURE_BUCKET_ID: X64_0x9F_3_lvuvc64_IMAGE_usbccgp.sys
BUCKET_ID: X64_0x9F_3_lvuvc64_IMAGE_usbccgp.sys
Followup: MachineOwner
---------
0: kd> lmvm usbccgp
start end module name
fffff880`06a81000 fffff880`06a9e000 usbccgp (pdb symbols) C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\sym\usbccgp.pdb\E57A861FA09D4D178C69ABB0A6F4868C1\usbccgp.pdb
Loaded symbol image file: usbccgp.sys
Mapped memory image file: C:\Program Files (x86)\Windows Kits\8.0\Debuggers\x64\sym\usbccgp.sys\4D8C0C0A1d000\usbccgp.sys
Image path: \SystemRoot\system32\DRIVERS\usbccgp.sys
Image name: usbccgp.sys
Timestamp: Thu Mar 24 23:29:14 2011 (4D8C0C0A)
CheckSum: 0001B399
ImageSize: 0001D000
File version: 6.1.7601.17586
Product version: 6.1.7601.17586
File flags: 0 (Mask 3F)
File OS: 40004 NT Win32
File type: 2.0 Dll
File date: 00000000.00000000
Translations: 0409.04b0
CompanyName: Microsoft Corporation
ProductName: Microsoft® Windows® Operating System
InternalName: USBCCGP.SYS
OriginalFilename: USBCCGP.SYS
ProductVersion: 6.1.7601.17586
FileVersion: 6.1.7601.17586 (win7sp1_gdr.110324-1501)
FileDescription: USB Common Class Generic Parent Driver
LegalCopyright: © Microsoft Corporation. All rights reserved.
Respostas:
lvuvc64.sys é o driver para o seu
Logitech Webcam. Portanto, procure uma atualização de driver:ainda carrego o dmp para que eu possa verificar isso.
fonte
Muitos dispositivos USB expõem várias interfaces USB. Na terminologia USB, esses dispositivos são chamados de dispositivos compostos. Os sistemas operacionais Microsoft Windows 2000 e Windows 98 incluem um recurso pai genérico no driver de barramento USB (Usbhub.sys) que expõe cada interface do dispositivo composto como um dispositivo separado. No Microsoft Windows XP e Windows Me, esse recurso é otimizado e aprimorado transferindo-o para um driver independente chamado driver genérico USB (Usbccgp.sys). Usando os recursos do driver pai genérico, os fornecedores de dispositivos podem fazer uso seletivo do suporte ao driver fornecido pela Microsoft para algumas interfaces.
Não foi uma porta USB "única" que causou o travamento, mas o "driver pai". Eu recomendaria apenas reinstalar o driver.
fonte